Privacy Statement

The privacy policy below applies to all site visits, transactions, and agreements with Prosuco BV, Plesmanstraat 1, 3905 KZ Veenendaal, Chamber of Commerce: 30103444.

Version: March 2018 – version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated confidentially. How exactly we do this, and which personal data we collect from you for which purposes, you can read below.

The use of personal data

When using our website, we obtain certain data from you. These may be personal data. We only store and use the personal data that you provide directly, within the context of the service you requested (for example via the contact form or to create an account), or of which it is clear at the time of providing that it is given to us for processing. We will not use your personal data for other purposes unless you have given prior consent or we may or must do so based on the law.

Purposes of use

To serve you optimally, it is necessary for Prosuco BV to store your personal data in certain cases. Prosuco BV uses your personal data for:

• granting access to our website or applications;
• the execution of agreements, transactions, and services;
• relationship management, including contacting you if you request;
• gaining insight into the use of our website;
• product and service development;
• determining strategy and policy;
• making the online offering more interesting by showing advertisements that match your interests.
• if necessary, investigating unlawful behavior related to Prosuco BV, its relations, and its employees.

Description of personal data

For the aforementioned purposes, we will process the following personal data from you:

• Name, address, and city data;
• gender;
• email address;
• (mobile) phone number;
• IP address;
• technical browser information;
• cookie ID;
• click and surf behavior;

Retention periods

We do not retain your personal data longer than necessary to achieve the purposes mentioned in this privacy and cookie statement.

Confidentiality & provision to third parties

We handle your personal data confidentially. The personal data we collect through our website are not provided to third parties for their direct marketing purposes. Furthermore, we will not provide the data you provide to other parties unless you have given prior consent, it is necessary for the execution of the agreement, or we are allowed or required to do so by law.

Data security

Prosuco BV uses careful security procedures to protect the processed data, including preventing unauthorized persons from gaining unintended access to these data. We ensure that only necessary persons have access to your data and that access to your personal data is protected.

Cookies

This website uses cookies to monitor the visit to the website.

Cookies are small information files that can automatically be stored on or read from your device (including a PC, tablet, or smartphone) when visiting a website. This happens through the web browser on the device. The information a cookie obtains about your use of the website can be transferred to secured servers of Prosuco BV or those of a third party.

Cookies on our website are used to:

• enable functionalities of the website and protect the website (technical or functional cookies);
• analyze website usage and improve the website accordingly (analytical cookies);

Technical or functional cookies

The primary purpose of cookies is to save you time and effort. For example, if you customize a web page to your personal preferences or navigate on a website, cookies remember the chosen settings and preferences for future use. When you visit the website later, the previously entered data can be retrieved by the cookies, allowing you to easily use the website's features as you set them before. We do not use technical cookies on our website.

Analytical cookies

In addition, cookies are used on this website to track statistics, so we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies: 

• Google Analytics
• Hotjar
• Salesfeed

Enabling and disabling cookies

You can choose whether or not to accept cookies. In most browsers, cookies are automatically accepted, but usually, you can change your browser settings to decline cookies if desired (see your browser's help page for exact instructions). If you choose not to accept cookies, you may not be able to fully use interactive features of this website or other sites you visit.

Deleting cookies

Most cookies have an expiration date. This means they automatically expire after a certain period and no longer record data about your site visits. You can also choose to manually delete cookies before the expiration date. For more information on this, consult your browser's manual.

Links to other third-party websites

Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We therefore recommend that you read the privacy policies of these websites before using them.

Your legal rights

You may ask Prosuco BV to access the data stored about you. You can also request Prosuco BV to change, move, supplement, or delete these data. You can do this by contacting us via the email form, sending us an email at info@prosuco.nl, or by contacting us by phone at +31(0)318 – 49 58 87 Monday through Friday between 9:00 AM and 5:00 PM.

Changes to this privacy and cookie statement

We reserve the right to adjust this privacy and cookie statement. Changes will be published on our website. It is therefore recommended to consult this policy regularly to stay informed of any changes.

Data Protection Authority

Of course, we are also happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Data Protection Authority against our processing of your personal data. You can contact the Data Protection Authority for this.