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What does your guest think of your company?
How does your guest experience their vacation at your company? What do you score points with and what can be improved?
No one can tell you better than your own guests. Together with Amplixs, we have developed the definitive tool to automatically and clearly map the right feedback from your guests. Fully focused on the recreation industry and linked to your bookings from Tommy 2.0 and TOMM.
Start now with our new Guest Insight Tool, in collaboration with Amplixs.
This is the moment to start and map all feedback from your guests. This way, you have complete control to start working with the input from your guests.
What are the advantages?
- Integration with Tommy 2.0 / TOMM. for the best insight
- Possibility to benchmark
- Automatic questionnaires after departure
- Short, user-friendly and in your own house style
- Guest chooses which parts are reviewed
- Insight into scores and open feedback
- Convenient follow-up for dissatisfied guests
- Available in multiple languages (NL/DE/EN)
- Clear reports per accommodation, guest type or component
How does it work?
- After departure, the guest automatically receives the questionnaire by email.
- The questionnaire is tailored to relevant parts (such as reception, sanitation, etc.).
- Guests only give feedback on the parts they choose.
- Results appear clearly in a dashboard.
- Feedback is linked to the booking via Tommy 2.0/TOMM.
- You receive notifications of negative feedback or a contact request.
Practical
The packages for the guest experience system are available from € 75 per month with one-time start-up costs and a minimum term of 12 months. Want to know which package suits you best? We are happy to think along with you.
Choose your package
We offer two different packages:
Basic
Access to the online environment and questionnaire in your house style. Fully linked to Tommy 2.0/TOMM.
Upgrade
More follow-up options such as a dissatisfied button, NPS score and follow-up of contact requests.
Want to know more about our Guest Insight Tool?
Curious what the Guest Insight Tool can mean for your holiday park or camping site? We are happy to think along with you about the possibilities and show you how it works.
Feel free to contact Cees-Jan at ceesjan@prosuco.nl for more information. Discover how you can enhance the experience with smart guest insights.
