Design

The first important part we customize is the design itself. With a formatted header image and footer in the corporate identity of your vacation park or campground, we create a recognizable and familiar environment for your guests. It is also important to add the headers and text in your house style. This ensures that the notifications match the rest of your communication media and that you are recognizable for your guests.

Content

But not only the layout is important; the content also plays a major role in sending notifications. We understand better than anyone that guests need to get into the vacation mood already or, on the contrary, get a good feeling after their vacation. That is why we do not write the standard informative texts, but work with experience and emotion in the tone of voice of the target group.

Also in German and Dutch!

We also offer the possibility of translating the English templates into a German and/or Dutch variant. This way we can also inform foreign guests in a professional and attractive way. After all, at Prosuco we strive to take your vacation park or campsite to the next level and optimize the guest experience, regardless of the language or origin of guests.

What's in a good arrival notification?

Want your guests to be fully informed before their vacation begins? Then information about check-in and check-out, facilities, area tips, following your social channels and a reference to frequently asked questions should not be missing. An additional advantage is that a professional and comprehensive arrival notification makes the reception desk less likely to be contacted for standard questions.

What's in a good departure notification?

To show that you appreciate your guests for stopping by, a departure notification is an important addition. This makes it easy to ask how they experienced the vacation! We often add a happy, neutral and less happy emoticon that people can click on:

If one was satisfied with the vacation they can leave a review directly, if one has complaints or was just in between they have the option to email the reception directly. The latter aspect ensures that you are well informed about possible points of improvement and someone is less likely to leave a negative review. Mentioning your social media channels is also a real must-have for the departure notification; we encourage your guests to follow you, so that you remain in their thoughts for a next vacation! Finally, it's useful to ask if your guests took any fun vacation photos. You can share these 'spontaneous' photos on your own social media. This 'user generated content' will also appeal to other (potential) guests.

Interested? Contact us about the possibilities!

Don't hesitate any longer and experience the benefits of formatted notifications for yourself! You decide when guests receive arrival and departure notifications in their mailboxes. Of course we can also create all other templates such as confirmations and invoices, but the arrival and departure notifications are the real must-haves.